From the end user’s perspective, the products and services in the service catalog are organized by categories and subcategories. Flow Designer. Flow Designer is a non-technical interface for building and enabling process automation capabilities, known as flows.
Activate Flow Designer support for Service Catalog To activate this feature, request the Flow Designer support for the Service Catalog plugin (com.glideapp.servicecatalog.flow_designer) through the HI Customer Service system. This plugin activates related plugins if they are not already active.
Studio: Edit source control files outside of ServiceNow Flow Designer: Service Catalog - Plugin now active by default Discovery: ServiceNow Certificate Inventory and Management application
Mar 24, 2019 · From the left Navigation panel click on Service Catalog > Tasks. All open Tasks assigned to your group will be displayed in the list view How to check catalog task in RITM. As mentioned earlier an RITM can have one or more catalog tasks performing specific actions for completion of the request item.
Sep 18, 2017 · Participated in Service-Now Quick Start Implementation process and worked with Service-Now in the process of implementation of Incident, Change, Problem, Knowledge and Service-Catalog. Implemented best practice of ServiceNow Scripting, which enhanced the System performance.
The ServiceNow® Service Portal can be configured to be used by your employees or customers. Quickly gain access to your service catalog, knowledge base, communities and chatbots. Your customers or team can now submit incident requests, easily search for answers or documentation across records or even check the status of open requests.
Aug 02, 2019 · The Service Catalog and Workflow Engine work together to fulfill Service Catalog Requests. Because of this the Workflow Engine does not evaluate the conditions of a Workflow that is written against the Requested Item [sc_req_item] table. Workflows are assigned to Catalog Items in the Maintain Items module of the Service Catalog Application ...
table, the Service Catalogtrigger runs on all catalog item requests for a specific item when the catalog item is configured to run a specific flow. For example, you can define a flow that runs every time there is a request for a tablet. The requested item becomes the flow trigger
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